About Us

i3 Business Solutions has been perfecting managed services and professional IT consulting as a vendor-partner in Grand Rapids, for over 20 years. We provide the experience and checklist process excellence to deliver the framework for the security and productivity that you need. i3 works closely with business owners and IT managers by aligning expert technicians and enterprise tools that allow our clients to focus on the workflows and applications that drive their business forward.

Accepting

Responsibility for the challenge or delivering honest and professional business results.

Applying

The latest technology with the right people and processes.

Believing

That our greatest asset is our word, put forth with honesty and business integrity.

Encouraging

The right performance driven technology professionals to realize their talents.

Giving

To and participating in charitable organizations that fit our philosophical profile.

Respecting

& developing relationships with our team, customers, partners, and vendors.

Serving

Our customers to add definable value.

What Makes us Different

Strategic business reviews to ensure your IT plan stays on track.

Pull your business forward with professional technology alignment
Our vCIO's and Client Success Managers provide account guidance for your business priorities

Cloud Solutions - We’ll help pull your company to the best cloud solution.

Microsoft 365 licensing, specialization, integration, and implementation

Checklist process excellence

Patching and task automation
Documented processes for proven service delivery

Managed cybersecurity services

Industry leading cybersecurity designed to meet your compliance demands
Layered cybersecurity solutions and services built to mitigate your vulnerabilities

Rapid Restore incremental backup and recovery

Backup immutability that delivers replication for high availability
Recovery point and time objective (RPO & RTO) backup solutions

Help desk support center availability from 7 AM to 6 PM daily

Local, internal team of experienced professionals with level 1-3 support center remediation and after-hours solutions
45+ Grand Rapidians and West Michigander actively serving our client-partners