About i3 Business Solutions
Trusted IT Partners Helping Michigan Businesses Simplify, Secure, and Scale
For over two decades, i3 Business Solutions has been helping organizations across Michigan use technology to simplify operations, strengthen cybersecurity, and scale with confidence. What began as a small team of passionate technologists in Grand Rapids has evolved into a trusted regional partner serving hundreds of businesses statewide: from fast-growing startups to established healthcare systems and financial institutions.
Our goal has always been clear: deliver enterprise-level IT reliability with the accessibility and warmth of a local partner. We believe great technology should empower people, not overwhelm them.
At i3, we approach every project with a partnership mindset. We sit down with leadership teams, listen to their business goals, and tailor IT solutions that drive efficiency and resilience. Our process ensures that clients don’t just have technology that works, they have technology that works for them.
We take pride in our roots in West Michigan, our community-first values, and our long-term relationships. Many of our clients have grown alongside us for over a decade, a testament to our commitment to trust, responsiveness, and accountability.
Our Mission & Values
We Don’t Just Manage IT. We Strengthen Business Foundations.
At i3, our mission is simple but powerful: to deliver peace of mind through proactive IT leadership.
Technology changes fast, but our guiding principles don’t. We exist to help organizations modernize their infrastructure, protect their data, and adapt confidently to an evolving digital landscape. Every engagement starts with one goal: to make IT stress-free so that our clients can focus on growth, innovation, and service.
Our name, i3, stands for Integrity, Innovation, and Intelligence: three pillars that drive every decision we make:
Integrity
Acting transparently and ethically in every client relationship.
Innovation
Leveraging new technologies to drive smarter business outcomes.
Intelligence
Applying insight, data, and experience to every challenge.
We live these principles through our core values, which shape how we show up for our clients and community every day:
Accepting
We embrace every challenge as an opportunity to learn.
Applying
We deliver consistent, measurable outcomes with precision.
Believing
We believe that doing what’s right always leads to long-term success.
Encouraging
We foster growth: in our teams, clients, and community.
Giving
We share knowledge, time, and resources generously.
Respecting
We honor the trust our clients place in us.
Serving
We serve others before ourselves; it’s our culture’s cornerstone.
These values aren’t just wall art; they guide every service call, every recommendation, and every strategic plan we design. When a healthcare provider improves uptime by 40%, or a manufacturer cuts downtime in half, it’s these values in action.
Learn how our Managed IT Services reflect these values.
What Makes Us Different
Meet Our Leadership Team
Our Story of Growth
Two Decades of IT Excellence and Counting
Since our founding, i3 Business Solutions has evolved in step with the technologies shaping modern business. We started in an era of on-prem servers and dial-up networks and have since helped hundreds of companies transition to the cloud, secure their endpoints, and embrace data-driven operations.
Our growth has been fueled by one thing: client success. Every milestone, from earning Microsoft Gold Partner status to expanding our cybersecurity practice, has been driven by real client demand and trust.
Along the way, we’ve expanded our reach across Michigan, building long-term partnerships across Grand Rapids, Kentwood, Holland, and beyond. Today, we’re proud to be known not just for our technical capability but for our reliability, responsiveness, and community involvement.
See how we support your industry
Meet Our Team
The People Behind i3: Technical Experts, Strategic Thinkers, Trusted Partners
Our team combines deep technical expertise with genuine human connection. Every project we undertake is led by specialists who understand both the technology and the people behind it.
From certified Microsoft engineers to cybersecurity analysts and business strategists, we hire people who are not only technically sharp but passionate about solving real problems.
Our leadership team brings decades of experience, guiding companies through digital transformation, compliance challenges, and cloud adoption. We work collaboratively, blending proactive IT management with forward-thinking strategy to ensure our clients stay ahead of disruption.
What makes the i3 team different is the balance between professionalism and personality. We’re approachable, dependable, and relentless about doing what’s best for our clients, even when that means rethinking the status quo.
Awards, Certifications & Community
Recognition That Reflects Our Commitment
Our recognitions aren’t just badges; they’re reflections of the relationships we’ve built and the quality of service we deliver.
Microsoft Partner (Cloud & Security)
Certified expertise across Azure and Microsoft 365.
Dell Technologies Partner
Delivering enterprise-grade hardware and data solutions.
Grand Rapids Chamber Member
Active contributor to Michigan’s business ecosystem.
Community Tech Education Partner
Supporting digital literacy initiatives locally.
22+ Years of Client Excellence
Built on trust, responsiveness, and continuous improvement.
We’re honored by the acknowledgment, but what matters most is how our clients describe us: “reliable,” “responsive,” and “a partner we can count on.”
Interested in working for i3? Click our careers page to see our available positions
You can also visit our LinkedIn page for the latest opportunities or email your resume directly to hr@i3bus.com.
Frequently Asked Questions
What industries does i3 serve?
We support healthcare, financial services, manufacturing, SMBs, and government organizations with tailored solutions that address compliance, security, and efficiency.
How long has i3 been in business?
We’ve provided managed IT and cybersecurity services for over 22 years across Michigan.
What makes i3 different from other IT providers?
Our approach combines local partnership, proactive support, and strategic guidance, helping businesses simplify IT while scaling securely.
Where is i3 based?
Our headquarters is in Grand Rapids, Michigan, serving clients across the Midwest.
Does i3 offer Microsoft and Azure services?
Yes. We’re a certified Microsoft Partner providing full migration, licensing, and support for Microsoft 365 and Azure.
How quickly does i3 respond to support requests?
We offer fast, SLA-backed response times with proactive monitoring to minimize downtime.
Does i3 work with internal IT teams?
Absolutely. Our Co-Managed IT Services are designed to extend your internal team’s capacity.
How can I get started with i3 Business Solutions?
Request a consultation or security assessment through our contact form; we’ll tailor an IT plan to your goals.
