i3 Business Solutions has always given an experience that has exceeded plain customer service by taking it to more of a personal level. To me that is the most important part of our business relationship. They truly want our experience to be positive and to solve the problem. No company is 100% perfect. To me the bottom line is how are you going to fix this?
IT reliability is the most important part of our work process. They will work to fulfill all the promises that are made during the sales presentation. They are reliable, dependable and available to address any issues. I also love that there are no “techs” talking down to me. Just easy to understand answers to my questions and a willingness to work together to come up with a solution.
Marian Coles
Sr. Director of Operations
United Methodist Foundation of Michigan