Network monitoring & Cybersecurity
We're actively monitoring your network protection with dedicated security specialists. When a system fails, we're proactively responding.
Help desk
Our Grand Rapids-based support center provides 24x7 support. Ongoing triage allows us to constantly remediate all levels of network support by phone, email, or chat. Our support team is readily available to escalate desktop operating systems, on-premise and virtual alters, with a wide variety of applications.
Business continuity
Backup disaster recovery planning and accurate documentation is absolutely critical to mitigating technology risk and managing a productive business in 2020. i3's Reliability solution is the continuity that you need.
Road map planning
In addition to a dedicated network administrator our Reliability clients include certified VCIO consulting services that actually deliver strategic business reviews. i3 partners to understand our clients' objectives while aligning technology with their business demands.
Industry strengths
Real Estate
Medical
Insurance
Manufacturing
Finance
Municipality
Testimonials
Call us today at 616-719-4140 or email salesrequest@i3bus.com for more information.
i3 Business Solutions consistently proves itself to be the right partner. They’ve been very responsive and very helpful. They give us quick turn around on quotes and competitive pricing, and they definitely follow through on issues. They have a very knowledgeable staff.It’s given us a 24/7 system ...Read More
Bill Fisher
Technology Support
Grand Valley State University
i3 Business Solutions has always given an experience that has exceeded plain customer service by taking it to more of a personal level. To me that is the most important part of our business relationship. They truly want our experience to be positive and to solve the problem. No company is 100% perfect. ...Read More
Marian Coles
Sr. Director of Operations
United Methodist Foundation of Michigan
I am a clinic manager at Retina Specialists of Michigan and we have been partnered with i3 for a good 8 years now. They have been really integral with helping us transition to the next phase of healthcare. As you may know, healthcare is changing all the time and we have had to really transition ...Read More
Kyle Brandt
Clinic Manager
Retina Specialists of Michigan
Jessie Blodgett
Office/Project Manager
The Timothy Group
We were facing a forced, fast move, and it had to be accomplished in a timely manner. It was a smooth transition, remarkable, to say the least.
Jim Nielsen
Director of Communications
Skytron
In 2009, our medical practice had one physician and basic IT needs. We were frustrated with the service we had. i3 came to the rescue and helped us navigate through the process of setting up our office functions and integrating our complicated machines. In 2015, our medical practice of 4 physicians ...Read More
Bernie Dewey
Practice Manager
Retina Specialists of Michigan
With the help of i3 Business Solutions, it went as seamlessly as you could possibly hope for. i3 has been instrumental in the design and implementation of our IT infrastructure since the very beginning. From introducing us to corporate email to the realization of our state-of-the-art data center, ...Read More
Adam Catlin
Information Services Manager
Skytron